SendGrid, Adria Richards, & Sexism in the Tech Community

Mar 22, 2013 8 Comments by

In today’s cult of personality and with the way technology and information has evolved, public dramas play out across social media platforms as quickly and as messily as anything viewed on reality TV, and this week most of us learned that the tech world is no exception when it comes to rules of engaging in public histrionics, stunts, and shows.

Tech consultant and developer evangelist Adria Richards, found herself treading water in a sea of hateful, misogynist, and downright racist backlash from a mostly male (and white) tech crowd, because she dared to call-out inappropriate sexual jokes made by two male developers, sitting within earshot of her during a keynote speech at a PyCon event.

Vulture Beat broke the story about two days ago, reporting …

“Richards was sitting in the audience immediately in front of two developers. After someone made a comment about forking a software repository, the two allegedly began making jokes about forking in a sexual manner and “big dongles.”  After listening for some time, Richards got fed up, took a picture of the two, and posted it to Twitter.”

Richards alerted PyCon staff and the two men were ejected from the conference  spoke privately with event organizers to help resolve the issue and acknowledged they were acting inappropriately.  Richards also posted about the incident on her blog; which some of her dissenters apparently found to be self-serving, and it angered them more.

One of the offending developers, employed as an engineer at mobile gaming and marketing company PlayHaven, was later fired for his role in the incident. He acknowledged making sexually inappropriate comments during the session, offered somewhat of a back-handed apology, and posted his side of story on a Hacker News forum thread under the handle “mr-hank”…

“(…) First all I’d like to say I’m sorry. I really did not mean to offend anyone and I really do regret the comment and how it made Adria feel. She had every right to report me to staff and I defend her position.  (…) While I did make a big dongle joke about a fictional piece [of] hardware that identified as male, no sexual jokes were made about forking. My friends and I had decided forking someone’s repo is a new form of flattery, the highest form being implementation; (…) a friend said “I would fork that guy[s] repo.” The sexual context was applied by Adria, and not us.”

“(…) Adria has an audience and is a successful person of the media. Just check out her web page linked in her [t]witter account, her hard work and social activism speaks for itself. With that great power and reach comes responsibility. As a result of the picture she took I was let go from my job today. Which sucks because I have 3 kids and I really liked that job. She gave me no warning; she smiled while she snapped the pic and sealed my fate.”

I don’t know what dongles or forking means, and  Freetranslation.com doesn’t decipher tech-speak, but I do know the developer’s revelation that he’d lost his job set off a firestorm of online vitriol hurled at Adria Richards. Issues of public-shaming vs. the errant sexism and female unfriendly environment common in tech spaces came up in the heated debate.  Needless to say, the incident (which went viral), resulted in Adria’s employer, SendGrid, coming under DDoS attack by angry hackers, followed by her very public and unseemly firing; announced on SendGrid’s Twitter and Facebook accounts-  where the unmoderated thread disintegrated into flagrantly racist attacks and threats made against Richards.  SendGrid’s CEO, Jim Franklin, later followed-up with a statement on the company’s website, citing Adria Richards’s public shaming of the developers, her instigating division within the tech community, and putting the company in jeopardy, as the reasons for her termination …

“Wow. This week has been extremely challenging for all. (…) Sunday at PyCon, Adria Richards felt comments made behind her during a conference session were inappropriate and of an offensive and sexual nature.  We understand that Adria believed the conduct to be inappropriate and support her right to report the incident to Pycon personnel.  To be clear, SendGrid supports the right to report inappropriate behavior, whenever and wherever it occurs.  What we do no support was how she reported the conduct. Her decision to tweet the comments and photographs of the people who made the comments crossed the line. Publicly shaming the offenders – and bystanders – was not the appropriate way to handle the situation…”

Apparenty PyCon has updated their Code of Conduct policy since the incident and there’s been no word on why the other developer, identified as Alex Reid, wasn’t also terminated… which leads me to speculate that perhaps the fired party may have accumulated a number of infractions, making this one the final straw for him. And while he lamented losing a job he loved, none of us really knows his work history at PlayHaven or how serious the rule he violated… it was obviously serious enough to get him promptly fired.

Also, I emphasized certain aspects of SendGrid’s statement, because while they claim to support Adria’s decision to report the sexually inappropriate comments, they threw her under the bus and failed to address or denounce the threats of rape and the racist attacks she came under for speaking out about the sexism she encountered.  This speaks volumes to those of us standing outside the perimeter of the tech community, watching this unfold. It’s not a safe community for women to navigate, speaking out against sexual harassment or sexist behavior is clearly discouraged lest women suffer intense backlash from a highly-charged boys club, that vehemently protects its right to intimidate or offend women.  There’s no country for women who speak up… that’s been made abundantly  loud and clear.

And whether or not Adria’s decision to snap and then tweet a picture of the developers may or may not have been (un)professional, she does not deserve the hate she’s receiving. In the grand scheme of this mess she essentially has every right to call-out sexist and/or oppressive behavior in shared,  professional spaces. It was in poor taste for SendGrid to publicly announce her firing and enable yet another space and opportunity for trolls to continue their verbal assault and threats (which SendGrid, more or less, yielded to).

Adria Richards

Adria Richards

Her Facebook threads and Twitter mentions are saturated with ugly and hateful language. For clarity, one poster wrote under one of Adria’s pictures: “How is it possible to a human beign [sic] be this disgusting, that fucking nigger cunt is ugly a fuck 1/10 would not bang”. (That’s just one of an onslaught of dozens). It’s difficult enough for women to carve a niche in the world of technology… it’s especially rare for black women to chart a path. So when incidents like this happen, resulting in public outcry, there’s the added burden of being a woman of color who has to not only ward off sexist remarks, but racism as well.

There are definitely a lot of lessons to be learned from this incident, whether we work in and have to navigate the tech community or not. The issue of public-shaming (particularly in this instance) is somewhat of a slippery slope and doesn’t strike me to be as dire as the nasty attacks against Adria and those of who stand in solidarity with her.

Personally, I will always champion people being held accountable for using oppressive language, and no amount of arguing about public-shaming in this unfortunate instance, will negate the fact that the threats, racism, and misogyny being lobbed at Adria Richards is egregious and wrong, nor does it invalidate the sexism or how unwelcoming the tech world can be for women who project their voice.

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Activism, Angry Black Women, Bullying, Gender, Women's Rights

About the author

Writer. Blogger. Deadpan champion. Shameless INTJ... Tiff "Coffey" J is the creator and writer of the blog, Coffee Rhetoric. She’s penned work for both print and online media, and has blabbed here, there, and right over there, including on WNPR and HuffPost Live. Much of her work and more information about her creds can be found at www.coffeerhetoric.com. Follow her on Twitter/@Coffey0072
  • http://twitter.com/worldnamer John LeBoeuf-Little

    Hey, quick fact check – according to the PyCon incident report here: http://pycon.blogspot.com/2013/03/pycon-response-to-inappropriate.html : nobody got ejected from the conference.

    • http://www.coffeerhetoric.com/ TiffJ

      Amended. Thanks.

  • daman

    she looks like she has a white parent. interesting though. that was wrong for them to harrass her like that

    • http://www.coffeerhetoric.com/ TiffJ

      Even so, that didn’t stop online trolls from calling her horrible racial epithets, including “Nigger”. And I agree… they were def wrong for the threats and name-calling.

  • Rob

    Things are a little slanted here. What the developers said was amongst themselves, not intended to offend, and certainly was not harassing or oppressive.

    Adria, who has a documented history of stirring up drama, was eavesdropping on the conversation. She took a picture of the developers and used her position of visibility to publicly shame two regular guys (with kids) for a joke they made between each other. “Trial by Twitter” is both cruel and permanent.

    She was the public face for SendGrid, and the one who interacts with developers. They had to let her go — you can’t have someone so polarizing representing your company. It just doesn’t make sense.

    The reaction on both sides is especially ugly. Disturbing threats towards Adria, wild assumption about the character of the developers, etc. It’s all really unfortunate. But it’s not the tech community fueling it, as you suggest — it’s anonymous individuals — those not even involved in tech and drawing their own conclusions, such as yourself.

    By the way:

    Forking: Copying a project and modifying it to do something the original project didn’t (rightfully, legally). Usually seen as something very positive, if not flattering.

    Dongle: Any small computer peripheral, like a USB drive.

    • http://www.coffeerhetoric.com/ TiffJ

      And it’s anonymous people, such as yourself, trying to rationalize the behavior of those making the threats and hurling the nasty insults at Adria and those who stand in solidarity with her. Some of us may not be involved in tech, but that still doesn’t mean we don’t have the right to weigh-in on a nasty situation made public, because this could certainly happen on any other job.

      Whether you agree with how Adria chose to shed light on what essentially seems like a bigger problem within the developer community or not, it still doesn’t excuse the nasty reaction. Her dissenters are acting as if *their* personal livelihoods have been threatened. And people continue to gloss over the violent threats and racism she’s been receiving.

      The developer in question obviously offended enough, that his company felt it necessary to promptly fire him. And he admitted that he was speaking inappropriately. It was *his employer’s* decision to let him go. People argue that Adria misrepresented SendGrid, I opine that the fired developer also misrepresented PlayHaven, when he chose to *publicly* act the fool during a keynote session. He was supposed to be representing his company, not acting like he was in a boys’ locker room.

  • Mwatuanghi

    It’s great to see you tackle this. I’m glad Rippa added you up here.

    I naturally think it was a bit extreme to go to twitter with their images up there, given the knee-jerk reaction social media has nowadays, but given the fact that this is supposed to be a professional event one can’t fault her for taking offense, especially given the demographic. What people continue to miss about this situation is that criticism is far different from using racist pejoratives and threatening rape and other extremities. None of that behavior is justifiable.

    • http://www.coffeerhetoric.com/ TiffJ

      @Mwatuanghi:disqus “but given the fact that this is supposed to be a professional event one can’t fault her for taking offense, especially given the demographic.”
      –Exactly! And this is what folks fail to realize. They may have not been talking *directly to her*, but it wasn’t a PRIVATE convo either… considering where they were and what they were there for. They were sitting within earshot of people and joked openly. *They* acknowledged the behavior was inappropriate, and so did Pycon organizers and PlayHaven. SendGrid publicly announcing Adria’s termination, not decrying the threats she began receiving, and then leaving the unmoderated forum open for further harassment, was unprofessional.

      Those of us who have the nerve to express an opinion, speaking out against the abuse Adria is getting, have been getting harassed anonymously as well. People are unhinged, like THEY lost their job. People can certainly disagree with Adria’s approach, without the nastiness.

      Also, THANKS for the love. I enjoy writing for “Team Madness”. :-)

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